Personal Data Protection Policy

Favday is committed to protecting your personal data when you are using our services. We have therefore decided to present you a policy that describes the way your personal data is handled and protected. We advise you to stay informed of all modifications made to this Personal Data Protection Policy by visiting our Platform represented by our websites and mobile apps.

This Personal Data Protection Policy concerns clients and users of our Platform and Services. 

Favday collects personal and other data to present you with a Service in relation to our partner establishments that is the most suited to your expectations.

 1. Collected personal data

The personal data corresponds to all information that can be used, directly or indirectly, alone or in conjunction with others, to identify you individually (geolocalisation data is concerned, for example).

 2. Other collected data

Other data corresponds to anonymous (browsers, operating systems, web browser history, screen time for our service, etc.), or collective information. Favday collects and utilizes this information to better understand how users make use of our Services. With this information, we can improve, create and develop new Services to enhance to our clients' expectations.

 3. Providers collected data

When the user makes purchases on the Platform, Favday also collects data from the payment providers. It can include login name given to the provider and also some financial data necessary to complete the monthly membership purchase. Without this data collection, the user will not be able to use the Platform.

Favday collects and uses your Apple Identifier for Advertising (IDFA) and/or your Google Advertising ID (AAID) to identify your mobile device and authorize activities linked to our Services. These numerical values are not consistently linked to your device, and depending on the operating system, can be reinitialized by the user in the system settings.

 4. Means used to collect personal data

  • When you sign up, you provide us with data that we collect: registration data, demographic data (name, phone number, email, password, country, location).

  • When you use the Favday Platform, we automatically collect data, personal or not, relating to the Services and the way you use them. This data is necessary for us to offer the Services related to your membership, to respect our legal obligation, and to improve the quality of our provision.

  • Favday collects data related to the monthly payment transactions. This data is necessary for the proper implementation of the contract between the user and Favday.

  • We collect location data with your IP address or your GPS device to offer the user the best possible experience. If you desire, you have the possibility to control or disable the location services for each app in the settings menu of your device. Your location data is collected from your service provider or from the device on which you use our services.

  • Data related to your interactions and connexion with the Favday Platform is collected. Cookies and other similar technologies are also used by Favday.

  • When you connect to various social media, Favday can collect data related to your account or your profile. You can choose to login and connect via a social network. 

  • When you take part in a survey or profit from promotions or contests, we collect demographic and eligibility data as well as your contact information.

  • When you enter a contest or profit from promotions, we can ask you to provide us with personal data (name, address, phone number, age and any other necessary data to participate).

  • Favday also collects answers provided during surveys.

 5. 5. Personal data usage

Personal data is used to conduct our business, advertise and improve our client experience, communicate with our clients, and develop our Service features. Your personal data is necessary to:

  • Operate our business and the Services that we offer (creation, personal account management, membership management) ;

  • Offer suitable features thanks to studies, like location services or client experience customization, by collecting your experience history, your account data and any other content you provide us on our platform.

  • Create your account where you choose to receive information from Favday by mail and/or notifications. We can use your personal data and any other data to relay information that could interest you. 

  • Have your requests answered by our technical service.

  • Enter you in contests, programs or offers with your consent. Favday also uses your data to inform you of promotions or other occasional offers.

  • Help us in our advertising campaigns and marketing, in order to provide you with relevant information.

  • dentify and prevent fraud, junk mail, abuse, security incidents and any other harmful activities. To successfully carry out security investigations and risk assessments, and verify and authenticate data or username you have provided.

6. Where is the personal data stored ?

Different third party providers help us in providing services linked to our platform. These providers are located in or outside the European Economic Area (EEA). These providers have a limited access to your personal data to conduct some of the tasks for us, and are under the mutual obligation of protecting and using them only for the purpose for which they have been communicated and in accordance to our privacy policy. Before sharing your personal data with third parties, we take necessary measures to ensure a suitable level of data protection. We put everything possible in place so that the transfer of your personal data is carried out according to applicable legislation.

7. How long is your personal data stored ?

We store your personal data as long as you have an account and we have to provide services. We also store it to meet our legal obligations, resolve disputes and perform our contractual agreements.

8. Who is responsible for the personal data ?

​Favday is responsible for the personal data handling that we collected.

9. Who can access the personal data ?

Your data can be shared with organisations or branches under ownership or common control within the Favday group. We do not share, sell or exchange your data with external third parties. Data shared to third parties is only done so to provide the Services, for example media and agencies (newletters), credit rating agencies, collecting agencies for verifying credit scores, identity and debt collection.

We also allow ourselves to transmit, on demand, your personal data to courts, government authorities or law enforcement agencies or authorized tiers, if and in case the law prescribes or authorizes us to do so, or if such communication is reasonably necessary in order to: respect our legal obligations, respect the legal proceedings and respond to a point of order against us, respond to a certified request related to a penalty investigation or illegal activities, real or suspected or any other activities that could expose us, or one of our users, to penal responsibility  to enforce our terms of use or other contracts, or protect the rights, ownership or the personal security of Favday.

10. How do we protect your personal data ?


Favday takes, adapts and improves technical and organisational measures to protect your data against all loss, manipulation and non-authorized access at all times. All personal data linked to bank card payments are encrypted during transmission in the most secure way so that no external parties can access them. 

11. What are your rights ?

You can exercise your rights by sending an email to privacy@favday.com. Your request must be accompanied by a proof of identity.

11.1 Personal data management and modification

You can access and update your personal data by accessing your account. You can ask Favday to update incorrect and incomplete personal data and data you cannot update without the help of Favday.

11.2 Personal data access

You can ask for copies of your account personal data and/or ask for the data to be sent to another service provider if it is technically possible.

11.3 Personal data safekeeping and deletion.

Favday keeps the personal data during the whole period necessary for the execution of the contract between you and Favday and to fulfill our legal obligations. If you decide you do not want us to use your data anymore, you can ask us to erase your personal data and consequently close your account on our platform. Favday however reserves the right to keep the personal data that is used for our legitimate commercial interest, necessary to respect our legal obligations. Data provided to others may still be available on our Website. We can also keep some data not linked to your username in our database.

11.4 Objection to personal data management

By objecting to the management of your personal data, we will stop using your personal data, but this might result in account closure.

12. Business transfer

In case of fusion, acquisition, overhaul, sale of assets, bankruptcy proceedings or insolvency, in which Favday is involved, we will notify you of the personal data transfer in advance and it will be subjected to another privacy policy.

13. Supervisory authority

You have the right to resort to legal proceedings related to data management carried out by Favday by contacting the data protection authority.

14. How to contact us ?

Favday 

3-301 rue Boucher
Montréal QC H2T 3C7à

Canada

 

Des questions ? https://www.favday.ca/nous-contacter

Cookies

Favday uses cookies and other technology on its platform such as action tags, to record preferences, follow conversions, conduct marketing and promotional activities, analyze traffic and trends and, more broadly to understand clients' behaviour and interest when visiting our Site. If you decline our use of cookies, or delete them, some fonctionalities of Favday may become unavailable, and that might limit your access or use of our Site. 

For cookies management and your choices, each browser configuration is different. It can be found in your browser help menu which will help you  modify your preferences on that matter.

For Internet Explorer : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
For Safari : https://support.apple.com/en-gb/guide/safari/sfri11471/mac
For Chrome : https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
For Firefox : https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
For Opera : https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

We sometimes use the services of external advertising companies to showcase announcements or provide services related to advertising. These companies sometimes use cookies or action tags to adapt advertising on our platform, follow your response to their ads, decide if their ads are displayed the right way and gauge their effectiveness. To decline the use of cookies for advertising purposes, please contact us at: privacy@favday.com

We can also resort to third parties for assessment and study purposes. For more information, use this link: https://tools.google.com/dlpage/gaoptout.

To decline the use of cookies for assessment and study purposes, you can contact us at: privacy@favday.com

 

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